Repairing or replacing your heating or cooling system can be a great investment in your home. There are a multitude of HVAC contractors in the Phoenix area and selecting a professional and trustworthy company can be difficult if you don’t know what to look for.
They will most likely require access to both the inside and outside of your home, so choosing one that will not only do a great job, but also handle themselves professionally is important. These five tips will help you find a reliable, trusted company.
Make sure the company is licensed
A license means that the company has filled out information and paid a fee to be registered with the state of Arizona. While licensing does not guarantee perfection, it does show a degree of professionalism. A license also means that the company is likely in business for the long run and not just a quick buck.
Get an estimate beforehand
The HVAC company should be willing to give you a quote on the project so you know what to expect. Depending on the project you may receive either hourly or up-front fixed prices. If you get estimates from a couple of companies, read through them to make sure you are comparing apples to apples. Also, keep in mind that the less expensive quote may not be the best. Consider quality and level of service as well.
Gauge their professionalism
During the estimate, make sure to interview the representative. Does he or she seem knowledgeable about your questions? How long has the company been in business? Were they on time to the estimate? Do you feel comfortable with the representative? Did they give you information and options or just try to sell you something?
Investigate the company’s reputation
Before spending money on your HVAC repair or replacement, you want to ensure you will be satisfied with the results. You can review a company’s reputation by asking for a list of past customers to contact or by checking online. Find the business’ Better Business Bureau rating or look them up on review sites like Google Places, Yelp, Super Pages, Insider Pages, etc.
Find a company that’s insured
Make sure the company you choose has the adequate insurance. That way, if something happens during the repair or replacement to damage your or your neighbor’s property, you won’t be held liable. Reputable HVAC companies carry insurance.
Although it can seem overwhelming when looking for a trusted heating or cooling company, remember that a good company should minimize any disruption to your life, be educated and professional, and be reasonably priced.